The details, made simple.
10 sections · Select a topic to read more
01Information collectedThe records that support your school experience.
Depending on the services your institution uses, records may include names, school and account identifiers, contact details, student and guardian information, staff records, admissions documents, attendance, academic results, fee and payment references, and messages. Account activity may include sign-in events, IP addresses, and session information.
02How information is usedWhy your institution needs this information.
Information supports school administration, account access, admissions, teaching, attendance, examinations, fee management, transport, and communication with students, guardians, and staff. Account and activity information supports troubleshooting, access control, and investigating misuse.
04Security & account accessKeeping your account and records protected.
The platform uses account authentication and role-based access controls to restrict access to school records. Keep your credentials private, sign out on shared devices, and report unexpected account activity to your institution. No online service can guarantee complete security.
06Retention & deletionHow long records may be kept.
School records may need to be retained for educational, operational, accounting, or legal purposes. Retention periods depend on the type of record and your institution's requirements. Contact your institution for its retention schedule and to ask about deletion, including any limits relating to backups or required records. Read the data deletion instructions →
07Student informationInformation relating to students and children.
Student information is used to support institution-managed educational services. Parents or guardians should contact the institution with questions about a child's records, permissions, or access. Institutions should ensure that required notices and permissions are in place for the services they enable.
08Your choicesAccess, corrections, and privacy requests.
You can ask your institution to review or correct information associated with you or your child and request information about access, exports, or deletion. Available options depend on applicable requirements and record-keeping obligations. Your institution may need to verify your identity before handling a request.
09Policy updatesHow this policy may change over time.
This page may be updated as platform features or information practices change. Refer to the current policy when reviewing how the service handles information.
10Contact & questionsWhere to go when you need help.
For questions about student records, account information, or privacy requests, contact your school's administration using its established contact channels. For platform-related questions, ask your school administrator to contact Agastya support through the institution's existing support channel.